Ebury Court
Residential Care Home
Tel: 01708 728734

Latest News and Events at Ebury Court Residential Care Home

Please visit this page for all the latest Ebury Court News and forthcoming events.

GSF Reaccreditation Results 2017We are delighted to receive the National Gold Standard Framework for end of life care award at Platinum level, achieving 20 out of the 20 standards at the highest level of 'excellent'.    We have also been shortlisted for 'CAre Home of the Year 2017'.  The winner to be announced at the GSF conference on 29th September 2017.  

"Summer Fete":  On Saturday 29th July 2017, we held our annual Summer Fete.  Despite cloudy weather, we were fotunate that the rain held off until the end of the afternoon.  It was a very enjoyable afternoon and the event was well attended.  

"The Big Lunch":  The theme of National Care Home Open Day this year on 16th June was "The Big Lunch".  We decided to hold a BBQ in our garden and this was well attended by visitors, friends and colleagues.  It was a great success, the sun shone and was enjoyed by everyone.

"Special Sparkling Thursday's":  Over the recent year, we have had lots of reasons to celebrate and on these occasions, our residents have very much enjoyed a glass of "bubbly" with us.  So, we have now decided to introduce "Special Sparkling Thursday" where we will serve Prosecco to accompany the main meal of the day to make every Thursday more special. 

Ebury Court stars in new National guide to help other care services improve: Workforce development agency Skills for Care asked Beverley Manzar to become one of their expert partners to help create a ‘Good and outstanding care guide’ to help employers to think about what they can do to secure a good or outstanding rating when they are inspected by the Care Quality Commission (CQC). The guide is now published and to find our more, go to: www.skillsforcare.org.uk/go

Top Ranking: Ebury Court has just been ranked fifth by Cambridge-based Health and Social Partnerships in their publication: “Which Health and Social Care location? Rankings of Regulated Health and Social Care organisations in England”.  This is across the whole of England – a major achievement!  

Carehome.co.uk: For the third year running, Ebury Court has just been award the ‘No. 1 Care Home’ in the London area by www.carehome.co.uk as voted for independently by friends and relatives.

National Care Awards: We are delighted that our Registered Manager, Beverley Manzar, has been nominated for 'National Care Manager of the Year' (dementia) and reached the final five. This is a significant achievement as this year, there were a unprecendent number of nominations. 

Laing Buisson Award - Best Residential Care Home (Small Provider): We are thrilled to have reached the finals in the National Laing Buisson Award for Best Residential Care Home (small provider).  

Another success for Ebury Court - "Margaret Butterworth Award for Excellence in Dementia Care": We are proud to announce that Joan Spicer, one of our Senior Carers, recently won the "Margaret Butterworth Award for Excellence in Dementia Care".  This national award was given for her excellence in dementia care and for her contribution to and development of the Namaste Care Programme.  

Care Home Open Day & Growing Support Garden Challenge: Thank you to everyone who came to support our Care Home Open Day and to enjoy our 'Royal' floral displays as part of the National Growing Support Garden Challenge.  The idea behind the garden challenge is to enable more people living in care to be active in the garden.  Our residents have been very actively involved in creating and planting the displays for this competition.  The category the residents chose to enter was the "Celebration of the Queens 90th Birthday".  In order to celebrate Care Home Open Day on 17th June, we are opening our home between 10-12pm and 2-4pm.  We are having activities in the garden, including strawberries and cream (weather permitting in which case it will be inside).  We are hoping our garden will look spectacular as we are also participating in the "Growing Support Garden Challenge" and our theme will be the celebration of the Queen's 90th Birthday.  Please come and join us - all welcome!

Update: We are delighted to announce that we won the National Garden Challenge and have received a trophy, certificate and a substantial prize consisting of garden equipment, plants and tools.  We now plan to continue the gardening project throughout the Winter and keep it as a permanent feature of our activities.

Outstanding: We are delighted to announce that today, 25th February 2016, the results of the unannounced CQC inspection of the 11th December 2015 have been published and we have been rated as "outstanding".  This is a huge achievement and a reflection of the excellence of our service.  

The Lavender Club: On 5th February 2016, the Lavender Club was launched.  This is a daily programme of continuous meaningful and fun activities throughout the day and early evening.  Feedback from attendees so far has been very positive.  We look forward to its continued success.

Namaste - Ebury Court successfully publishes research paper: The audit of our Namaste Care Programme, which Ebury Court commenced in December 2013, has shown that the programme is extremely effective and has raised the quality of life for attendees.  Beverley Manzar (Registered Manager), together with Professor Ladislav Volicer, has written a paper analysing the effects of Namaste Care entitled "Increased Quality of Life in Advanced Dementia by Namaste Care", and this was published 17th October 2015. This is a considerable achievement and a significant contribution in relation to the care of those with dementia, within the health and social care sector.  Click the link below to read the paper.  


Ebury Court Christmas Bazaar: Our annual Christmas Bazaar is being held on Saturday 21st November from 2pm.  We have many stalls including bric-a-brac, books, DVDs, cakes, sweets, childrens toys and games, "how many sweets in the jar?", guess the weight of the cake plus festive mulled wine and mince pies and a fantastic raffle.  All proceeds go towards our residents fund.  Everyone welcome!

Music to Movement & Tai-chi classes are now free! The directors are delighted to announce that the company have decided that all music to movement and tai-chi classes are now free to our residents. There will no longer be a cost for these classes as they would like to give all residents the opportunity to join in.

Namaste Care author thanks Beverley for the implementation of the Namaste Care Programme at Ebury Court: Joyce Simard, author of the 'End of Life Namaste Care Programme for people with dementia' attended St Francis Hospice as part of the Namaste Care conference. Beverley, together with other team members from Ebury Court, attended the conference where they met Joyce.  She thanked everyone for the implementation of this care programme and their subsequent research.  Ebury Court has been running a Namaste Care Programme since December 2013 and the first years audit has produced conclusive evidence that the programme is highly successful.   Beverley, together with Ladislav Volicer, has written a research paper on Namaste Care.

CEO of Care England visits Ebury Court - 11th June 2015: We were delighted to welcome Martin Green, CEO of Care England, at Ebury Court this morning. It was a hugely enjoyable visit and it was a pleasure to share our aspirations and achievements with him.

Dementia Awareness Week - 17th to 23rd May 2015: In order to mark and acknowledge "dementia awareness week", a 40's extravaganza evening was held at Ebury Court.  There was musical entertainment, fancy dress, champagne and a buffet.  It was a very happy and joyful event and enjoyed by both service users, their families and staff.  Thank you to everyone who came and support us in marking this important event.

Ebury Court receives "Top 20 Recommended Care Home" Award - March 2015: The carehome.co.uk Top 20 Care Home Awards 2015 highlight the most recommended Care Homes in each region of the UK. The Awards are based on over 45,000 Recommendations received from Residents and Family / Friends of Residents during 2014.  For further details, view the carehome.co.uk website. 

Celebratory Evening of Champagne & Canapes - 7th November 2014

Ebury Court was delighted to welcome local MP, Andrew Rosindell, to celebrate our GSF reaccreditation at the highest level of Beacon.  The event was attended by relatives, staff and residents and was a happy and wonderful occasion.  Andrew gave the following speech:

"Thank you very much for inviting me to join you for tonight's celebration and let me start by saying a huge contratulations to everyone here at Ebury Court for this fantastic achievement.  There are so many patients and families in Romford who rely on Ebury Court to provide the best quality end of life care which they possibly can and this reaccreditation shows that the staff here are working tirelessly to ensure that this trust is not misplaced.  The Gold Standard Framework End of Life Care Accreditation is an incredibly prestigious national award and Ebury Court should be incredibly proud that they have not only been able to reach such a high level of care but that they have indeed improved on the excellence which they exhibited when they were first accredited in 2011.  To achieve excellence in the overwhelming majority of the standards set out in this framework is amazing, unprecedented even, especially considering the rigorous inspection process and evidence which is required and we should be incredibly grateful that we have such a fantastic care home here in Romford.  This excellence which Ebury Court exhibits is a testament to the hardwork and dedication which all members of staff here put in.  The carers, of course, as well as all the healthcare professionals and GPs which Ebury Court work so closely with.  We must not overlook either the contribution of the ancilliary staff, housekeepers, kitchen staff, administrators, management - right up to director level.  The achievement of this accreditation would not have been possible without each and every one of the staff here and we must make sure we celebrate all their contributions equally.  I would like to invite all the members of staff here at Ebury Court to come up and shake my hand so that I can thank them for the great job they are doing for the people of Romford.  Once again, congratulations."

The evening concluded with a magnificent firework display in the gardens at Ebury Court.

GSF Reaccreditation Results: We are delighted to announce that we have just received the results of the reaccreditation process and have been informed that we have retained the highest level of award namely the Beacon Status.  This is a significant accomplishment because in order to achieve this we had to, not only demonstrate continued excellence in care, but also evidence significant developments.  We will be holding a celebratory evening in early Autumn for staff, service users, relatives and other professionals to mark this wonderful achievement.

Annual Summer Fete & BBQ 2014: Our annual Summer Fete will take place on Saturday 5th July from 12pm to 3pm.  All funds raised are used to purchase items for our residents care and comfort. Everyone welcome so please do come and support us. 

Namaste Care & Reminiscence Room: On Tuesday 11th December 2013, our Namaste Care Programme commenced. Over the past few months, our small sitting room was completely refurbished to incorporate an old fashioned coal fireplace with tile surround and carved wooden mantle. A bespoke unit was made to accommodate meaningful reminiscence objects and dimmed lighting and soft furnishings were added to complete the warm and calming sense of the room.  For further information about the Namaste Care Programme, please visit www.joycesimard.com/namaste-care-simard

Buckingham Palace 2014: Our annual visit to Buckingham Palace has now been booked and will take place on Monday 28th July 2014.  The trip is always a huge success and enjoyed by all. We hope to have good weather to enable us to enjoy lunch outside at the Serpentine Restaurant, Regents Park.

Dignity Action Day 2013: As part of the Social Care Institute for Excellent (SCIE) "Dignity Action Day",  we once again, indulged our residents in an afternoon of pampering. Our holistic therapist gave mini-massages, pedicures and manicures to our residents and afterwards, our residents relaxed with glasses of champagne and cupcakes. Once again, this was a highly successful event and very much enjoyed by all our residents. The feedback from them was extremely positive. We were delighted that Councillor Melvyn Wallace found time to support this event and he spent a few hours circulating and chatting with our residents.   

Palliative Care Beds: We  are delighted to announce that our fund raising activities have been very successful and we now have been able to purchase our second palliative care bed with a  state of the art air mattress. This will add to the excellence of our palliative care and our service users will hugely benefit from this.  

Christmas Activities

Christmas  Bazaar: Our annual Christmas Bazaar was held on Saturday 24th November 2012 and was a great success! We raised over £725 towards our palliative   care bed and was enjoyed by our residents, their families and all those who attended.

'Let   it Snow' Christmas Show: This show took place at Ebury Court during the evening of 8th December 2012.  This magical Christmas show was enjoyed by all.

Visit  from Santa:  Heronsgate Wood kindly organised a visit from Santa and delivered presents to all our residents.

Robert   Clack Carol Service: Robert Clack School visited Ebury Court on Wednesday 12th December and sung a selection of carols and Christmas songs for our residents.  

Ebury Court Christmas Party: Our Christmas Party was held on Friday 21st December from 7.30pm to 9.30pm for our residents, their families/friends and   our staff.  It was a most enjoyable evening with festive food and beverages and entertainment provided by a two-piece band, Silhouette.    

New Heating System: A complete new heating system has been installed at Ebury Court which allows for more flexibility and therefore, more comfort for our residents as each room  is individually controlled. 

Romford Business Award: Mr Rodney Key (Director) and Mrs Beverley Manzar (Registered Manager) were delighted to receive an award from our MP, Andrew Rosindell, at   the Houses of Parliament for recognition of outstanding service provided to the people of Romford and the London Borough of Havering over many years.   

Hydroflex Recliners: We reviewed our funds and had sufficient to purchase two Hydroflex recliners with pressure relieving pouches and are hopeful that we will be able to purchase  more in the near future. 


Care Quality Commission 3 Star Excellent Service
Ebury Court
Residential Care Home

438 Rush Green Road
Contact: Mrs Beverley A. Manzar,
Registered Manager.

Tel: 01708 728734
Fax: 01708 740054
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